Insurance Billing and Collections Specialist
Company Description
OrthoFi is a rapidly growing tech startup that offers a financial software application that is revolutionizing the way orthodontists acquire, finance, and manage new patients. We are fully funded and revenue positive with an extensive customer base of very satisfied orthodontists and patients. OrthoFi is a successful, proven software application that helps orthodontists grow their businesses and simplify the way they run their practices. As a team, we are committed to wowing customers at every opportunity. Click here if you want to learn more about our success as a company.
Job Description
OrthoFi is building a world-class team that is committed to wowing customers at every opportunity. We are looking for an Insurance Billing and Collections Specialist who is excited to join a fast-paced startup. Candidate must be self-motivated, a self-starter, and love a challenge. The Insurance Billing and Collections Specialist is responsible for processing and collecting payments for multiple orthodontic offices located across the United Status. Responsibilities included but are not limited to the following:
Process primary, secondary and continuation claims
Monitor overdue accounts and contact insurance carriers to expedite payment
Verify dental billing codes, document narratives and submit claims
Post insurance payments to patient accounts
Occasionally communicate with practice staff when insurance discrepancies occur
Communicate and coordinate with financially responsible parties when insurance balances remain at the end of treatment
Process payment plan adjustments
Collaborate with cross functional team on continuous improvement projects related to processes and/or product improvements
This position will include a competitive salary and a great benefits package.
Desired Skills and Experience
Experience with processing medical insurance claims and/or eligibility checks (orthodontic or dental claims management preferred) is a plus
Prior experience managing claims while working as a Front Desk Receptionist or Treatment Coordinator is a plus
Demonstrated ability to multi-task and solve poorly defined problems
Strong analytical and problem solving skills
Excellent communication skills - written, verbal and active listening
Proficient with Microsoft Office and/or Google Documents
Have the ability to learn and utilize business related software systems
Must exhibit empathy and compassion for patients.
Ability to self manage and adapt to change quickly, as well as show a sense of urgency
Strong judgment and decision making abilities
Natural curiosity with a strong aptitude to learn quickly
Very strong technical aptitude
Experience with processing medical insurance claims and/or eligibility checks (orthodontic or dental claims management preferred) is a plus
Prior experience managing claims while working as a Front Desk Receptionist or Treatment Coordinator is a plus
If you meet these requirements and are truly excited about helping to start an amazing company, you can send your resume to [email protected] (in PDF format only) and describe why you feel you would be a good fit at OrthoFi.