The Customer Success Associate will support retail and police communities with user inquiries and technical issues, ensuring successful platform usage and enhancing customer experiences. Responsibilities include maintaining user profiles, updating Help Center resources, and collaborating with the customer success team to drive outcomes and improvements.

The Strategic Partnership Manager will engage with retail clients, driving the adoption of enterprise SaaS solutions. Key responsibilities include managing client relationships, proposing strategies for business growth, leading contract negotiations, and collaborating with sales and customer success teams.