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The Senior Manager of User Experience Research will develop and implement UXR strategies, conduct generative and evaluative research to derive actionable insights, synthesize findings into narratives, analyze customer feedback through data analytics, and communicate findings to stakeholders. Building relationships across teams is essential.
The AVP of Digital Marketing will lead all digital activities for customer acquisition and retention, manage a high-performing team, oversee digital budgets, and drive best-in-class marketing strategies across channels. Responsibilities include leading performance marketing initiatives, enhancing stakeholder relationships, and employing data-driven insights to optimize campaigns.
The Software Engineer will develop and support software applications for trading, focusing on creating robust, quality code and enhancing trading functions. Responsibilities include maintaining coding practices, supporting product owners, and aiding the testing team.
The Software Engineer in Core Systems will develop, enhance, and support systems crucial to the bet365 website. Responsibilities include building highly available solutions for high transaction volumes, maintaining concurrent distributed components, and performing enhancements to existing code. A focus on learning new technologies is encouraged in a fast-paced environment.
The Fraud and Risk Specialist is responsible for analyzing player accounts for fraudulent activities, managing payment transactions, and ensuring compliance with industry standards. This role involves fraud investigations, transaction data review, and providing customer service, requiring strong attention to detail and problem-solving skills in a fast-paced environment.
The Customer Service Representative will assist, support, and resolve customer issues in a fast-paced team environment. Responsibilities include ensuring a positive experience, utilizing internal tools for inquiries, effectively communicating with customers, and demonstrating understanding of policies. This role emphasizes exceptional communication and problem-solving skills, along with a passion for outstanding customer service.
Lead the Sports Analysis team responsible for developing and maintaining mathematical models for trading tools. Ensure quality, manage workloads, provide estimates, and mentor team members, while communicating effectively with stakeholders and overseeing project progress.
The Casino Operations Coordinator will manage the release, testing, and evaluation of casino games, ensuring compliance and quality. This role involves coordinating game performance, monitoring financial performance, and collaborating with various stakeholders to optimize game offerings and market regulatory adherence.