Search the 7 jobs at Engrain

As a Solutions Specialist, you will address tier two support issues, communicate technical solutions, collaborate with internal teams, and create troubleshooting documentation. You will also conduct training sessions and leverage product knowledge to propose solutions for clients' challenges.

As a Technical Account Manager at Engrain, you will help partners integrate Engrain’s suite of products into their systems, collaborating closely with their technical teams. You'll troubleshoot issues, provide recommendations, and ensure that the integration aligns with both partner needs and Engrain's product roadmap. Regular monitoring of industry trends will ensure Engrain's offerings remain competitive.

The Implementation Specialist will coordinate and execute TouchTour projects, manage schedules and timelines using project management software, and serve as an ambassador for the implementation process across various sectors. Responsibilities also include troubleshooting client challenges and collaborating with developers for new features.

As a Production Artist, you will produce clean and technically accurate files using Adobe Illustrator. You will modify file formats, reproduce rasterized artwork into vector formats, and ensure quality and consistency across numerous software projects while meeting deadlines.

As an Account Management Specialist, you will ensure customer retention and support the Sales team through developing customer retention strategies, analyzing churn trends, facilitating license transfers, and providing ongoing customer support. You'll collaborate with various teams to drive customer success and handle administrative tasks.

The Implementation Specialist will manage software projects for Senior Living accounts, providing customer support, planning project schedules, and ensuring high-quality deliverables. They'll facilitate client engagement and training, address technical challenges, and provide solutions while maintaining strong client relationships.

As an Account Manager in Creative Services, you will manage client relationships and projects, coordinating with stakeholders to meet project objectives while ensuring quality and adherence to timelines and budgets. You will utilize project management software to oversee various types of digital projects, advocate for best practices, and enhance client experiences through effective communication and organization.