As a Customer Support Specialist at Engrain, you will provide support for the company's mapping solutions, address customer inquiries, troubleshoot technical issues, and ensure high standards for client interactions. Weekend availability is required, and you will work to maintain strong client relationships.

The Sales Development Representative at Engrain will identify potential customers, generate leads, and build relationships to support sales executives. Responsibilities include researching leads, managing a pipeline, utilizing tools like SalesForce and email for outreach, and reporting on sales results.

As an Implementation and Customer Success Manager for Engrain, you'll enhance the success of senior living clients by managing software implementation projects, ensuring customer satisfaction, and addressing challenges. This role involves building strong customer relationships, conducting live training sessions, and collaborating with team leads to increase product engagement and account growth.

As a Senior Full Stack Engineer, you will enhance and maintain Engrain's SightMap and Asset Intelligence products, collaborating with UX and Product Management. You'll develop APIs, mentor junior engineers, and ensure code quality in a fast-paced environment.

The Technical Lead at Engrain is responsible for leading architectural discussions, guiding technical decisions, mentoring engineers, and optimizing development processes. They will ensure best practices in technology are followed, facilitate collaboration across teams, and drive innovation while managing technical challenges. The role involves conducting code reviews, improving developer experiences, and staying updated with industry trends.

As an Implementation Specialist at Engrain, you'll coordinate and implement TouchTour projects, manage project schedules, ensure quality work, provide client support, and collaborate with developers to enhance product features. This role emphasizes client satisfaction and effective project management across multiple verticals.

As an Associate Account Executive, you will drive sales of SaaS solutions in the multifamily industry, managing a territory to grow a strong customer pipeline, conducting sales presentations, and utilizing CRM tools such as Salesforce to track activities. You'll be responsible for meeting sales quotas and may travel for events and meetings.

The Technical Account Manager at Engrain will work closely with partners to integrate Engrain's mapping solutions into their platforms, providing technical support and strategic recommendations. This role involves collaboration with internal teams on product customization, monitoring industry trends, and updating product leadership on partner needs and challenges.

The Account Management Specialist at Engrain is responsible for developing customer retention strategies, analyzing churn trends, supporting sales operations, and facilitating effective communication between customers and various internal teams. This role demands strong problem-solving skills and the ability to manage multiple customer requests efficiently.

As an AI Content Writer for Customer Support, you will create and optimize content, conduct audits, analyze performance metrics, and enhance customer support documentation, while collaborating with various teams and training AI language models.