FRONTSTEPS
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The Technical Project Manager will oversee software integration projects between FRONTSTEPS and banking partners. Responsibilities include managing project scope and timelines, coordinating with teams, onboarding customers, budgeting, communication with stakeholders, risk management, and ensuring performance standards are met.
The Builder Project Manager and Content Coordinator ensures a smooth onboarding experience for customers using the Builder product, develops documentation, tracks project timelines, and supports client inquiries. The role requires collaboration with various teams and the ability to manage multiple tasks effectively.
The Product Owner will lead product development for FRONTSTEPS Dwelling, focusing on improving user experience and product efficiency through data sourcing and AI. Responsibilities include managing the product backlog, engaging with customers for feedback, and collaborating with engineering and QA teams to ensure timely delivery of product features.
The Sales Development Representative will support the sales team by identifying and cultivating leads, generating qualified meetings for the Account Executive team, and maintaining records of lead activity using Salesforce. The role requires strong communication skills and a passion for SaaS sales.
The Business Analyst Suite Manager will shape innovative software solutions by gathering data to create user stories and acceptance criteria, collaborate with cross-functional teams, and support product development to improve user experience.
The CFO will oversee financial operations, develop financial strategies, manage risk and compliance, provide financial analysis, and lead the finance and HR teams. Responsibilities include collaborating with the leadership team to enhance financial decision-making and developing stakeholder relations.
The Software Support Specialist will provide technical assistance to existing and new customers using the FRONTSTEPS community management platform. Responsibilities include resolving technical issues, assisting customers via phone, email, and chat, documenting customer interactions, and supporting the team with escalations. Maintaining product knowledge and providing exceptional customer service are key components.