The Customer Support Tier II role provides technical support for the accounting platform, mentors team members, manages product issues, and ensures customer satisfaction through effective communication.

The Principal Engineer - AI leads AI development projects, provides technical expertise, mentors teams, and integrates AI solutions in software systems while ensuring performance and reliability.

The Software Implementation Specialist II manages and leads the setup and configuration of new product installations, ensuring timely deliverables and high-quality customer onboarding experiences.

The Product Owner leads the development of the FRONTSTEPS platform, collaborating with engineers, QA, and stakeholders to enhance product quality and user experience while incorporating AI features and ensuring alignment with business goals.