cBEYONData is seeking a Business Systems Analyst to support our federal client in their financial management applications.
Responsibilities:
- Respond to and diagnoses problems through discussion with users
- Provide in-person, phone or email assistance to customers in response to calls on specific client business applications (e.g. DAI Oracle Financials, OBIEE)
- Ensure a timely process through which problems are controlled - includes problem resolution, research, isolation, resolution and follow-up steps
- Document, track, and monitor the problem to ensure a timely resolution
- Perform accounting reconciliation in DAI
- Perform root cause analysis and create solution alternatives
- Create and maintain SOPs and Work Instructions
Requirements:
- 5+ years’ experience in general information technology
- Bachelors degree
- Experience in ERP systems is preferred (e.g. Oracle Financials)
- Must be skilled in oral communications and demonstrate positive customer relations techniques
- Active Secret clearance
cBEYONData is an EEO Employer of Veterans and Individuals with Disabilities.
Equal Employment Opportunity:
All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law.
cBEYONData is committed to providing reasonable accommodations to qualified individuals with disabilities in accordance with the Americans With Disabilities Act and applicable state and local law. If you require assistance or a reasonable accommodation to complete the application, please contact the cBEYONData Recruiting Team, [email protected].
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