Implementations Software Engineer

About Can/Am Technologies
At Can/Am, we have been creating great software that empowers our clients to provide outstanding service to their customers for over 15 years. Our Teller Cashiering software is an industry-leading solution that automates and streamlines cash handling and financial management practices for State, County and City governments. Can/Am operates in Denver Colorado, Edmonton Alberta, and Portland Oregon, serving clients across North America.
We've built an engaged team of hard-working and collaborative people in our US and Canadian locations. Successful Can/Am team members model these values:
 

• Pursue thoughtful understanding | approaching every situation and person with compassion, seeking to gain insight at a deeper level
• Challenge reality | aspiring to improve with candor and future-focused ambition
• Engage growth together | cultivating a dynamic environment with opportunities to learn, have fun, and realize full potential
• Spark | igniting joyful experiences and innovative solutions with passion and energy
• Pay it forward | creating lasting value by investing generously in our people, platforms and community

Position Summary
Can/Am has a strong referral backing of clients who love our product and our employees. Our cashiering/payment software integrates with many enterprise applications.
Can/Am is looking for a strong Implementations Software Engineer with 5 or more years of hands-on experience in a software product company providing technical solutions to clients. The Engineer will be a key member of the Teller Project Engineering Team, implementing technical interfaces to Teller, advising and consulting with clients on Teller deployment, and coordinating with clients on rollouts of Teller technology. Experience providing client solutions with web technologies and cloud hosting is key.
Qualifications
The candidate should be a fast learner with an aptitude for understanding and maintaining complex systems.

• A minimum of 5 years of experience in a software development or technical implementation role.
• Bachelor’s degree in Computer Science or equivalent experience.
• 3+ years of experience developing and/or implementing cloud solutions.
• 3+ years of experience working in a client-focused role, delivering exceptional client experiences through technical solutions.
• In-depth knowledge and successful experience developing software for specific applications using web technologies, Microsoft C# (ASP.NET), SQL (Oracle) and JavaScript (Sencha ExtJS preferred).
• Experience with scripting technologies for automation of routine activities.
• Experience with the AWS stack preferred.
• Knowledge of cloud security controls including tenant isolation, encryption at rest, encryption in transit, key management, vulnerability assessments, application firewalls and PCI.
• Excellent written, verbal communication and presentation skills, both with team members and clients.
• Experience conducting meetings with clients to clarify expectations and meet specific requirements promptly.
• Technical knowledge and experience executing performance analysis.
• Effective problem-solving skills and technical root cause analysis (RCA).
• Proficient with Git.
• Experience with JIRA and Confluence.

Key Goals and Success Criteria

• Analytical and detail oriented.
• Passion for learning and creating technology that delivers a fabulous end-user experience. 
• Works well in a distributed team setting. 
• Self-starter, owning responsibility for deliverables and working with others to complete tasks in a timely manner. 
• Successful track record of technical implementation of quality software products.
• Strong communication (written and verbal) with both technical teams and clients.  
• Intuitive understanding of UX/UI design and a passion for the end user experience.
• Ability to communicate with clients and vendors timely and effectively to provide a solution that meets their requirements.

Activities

• Engage with clients to understand and satisfy client needs.
• Analyze clients’ technical needs and implement them for the project.
• Ensure quality through personal testing, automated unit tests, and fixing product bugs.
• Provide expert input into product designs through team discussion and participation in design review meetings.
• Provide technical and troubleshooting services for client support issues raised by users of Can/Am products.

What you will receive

• A challenging, fulfilling career with co-workers who interact within the framework of our values as a small, vibrant team.
• A competitive pay scale (starting at $120,000 annual).
• Generous benefits.
• Flexible work schedule.
• The opportunity to make a real difference in the lives of our clients.

If you are qualified for this position and have a passion for implementing user-friendly applications, we would love to hear from you! 


EOE Statement
Can/Am is an Equal Opportunity Employer that does not discriminate on the basis of age, race, sex, religion, national origin, disability, or any other non-merit factor protected by applicable federal, state, and local laws.  
Can/Am is committed to working with and providing reasonable accommodation for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please contact HR@canamtechnologies.com and let us know the nature of your request and your contact information.