Informatics Technical Specialist II (Western US, California, Utah, Arizona, or Colorado)

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.

JOB DESCRIPTION:

About Abbott

Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.

Our diagnostic solutions are used in hospitals, laboratories, and clinics around the globe. The crucial information derived from our tests, instruments and informatics systems are often the first step in patient care decision making for hundreds of health conditions from heart attacks to blood disorders to infectious diseases and cancers.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

• This is a remote position
• Qualified candidates must currently live in the Western US, California, Utah, Arizona, or Colorado area.
• Easy access to major metropolitan airport
• Must be able to travel up towards 75%

A technical expert focused on the end-to-end delivery of the AlinIQ Digital Health applications and at the center of delivering on Abbott's consumer healthcare strategy. Core responsibilities of this role include complex IT implementation, testing, training, and escalation management. Along with the technical aptitude, this role is client facing and individuals need to also possess excellent communication, critical thinking, and other soft skills to ensure high client satisfaction. These individuals have also shown an ability to understand the specific nuances of our applications and may be ready to also mentor, with guidance, newer or less skilled employees in a specific application.

What You’ll Work On

• Responsible for the end-to-end implementation, testing and training of the Abbott Digital applications with a focus on quality and customer satisfaction.
• Apply technical IT and networking knowledge to analyze user needs; gather customer requirement, design an integrated, scalable and comprehensive informatics solutions to improve the automation and informatics solutions for clinical diagnostic healthcare customers.
• Must be able to multi-task and coordinate with a complex network of departments throughout all levels of an organization such as sales representatives; lab managers; project managers, IT personnel, HIS and LIS personnel; internal and external vendors and contractors; and senior level management as needed.
• Develops a proven mastery of the Abbott processes and ability to lead by example across the Area delivery organization.
• Responsible for implementing and maintaining the effectiveness of the quality system. Adheres to and promotes the Abbott Code of Business Conduct.

Required Qualifications

• Bachelor’s Degree Computer Science, Information Systems, Medical or Hospital Informatics or related disciplines
• Minimum 5 years Relevant information technology experience outside of healthcare.
• Minimum 2 years Healthcare industry experience.

Preferred Qualifications

• Master’s Degree Preferred

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives:  www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.

Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.

The base pay for this position is

$75,300.00 – $150,700.00

In specific locations, the pay range may vary from the range posted.

JOB FAMILY:Support Services

DIVISION:CRLB Core Lab

LOCATION:United States of America : Remote

ADDITIONAL LOCATIONS:

WORK SHIFT:Standard

TRAVEL:Yes, 75 % of the Time

MEDICAL SURVEILLANCE:Not Applicable

SIGNIFICANT WORK ACTIVITIES:Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday)

Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.

EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf

EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf