IT Administrator | Ruby Labs

About us

Ruby Labs is a leading tech company that creates and operates innovative consumer products. We offer a diverse range of opportunities across the health, education, and entertainment industries. Our innovative teams are driving the future of consumer-led products, and we're always looking for passionate individuals to join us. Learn more about our story at: https://rubylabs.com/about-us/

About the role

We are looking for a part-time IT Administrator to support day-to-day IT operations, troubleshoot technical issues, and manage access to company tools and services. This role will also assist with Google Workspace administration, IT security, and process improvements to ensure smooth and efficient operations.

Key Responsibilities

• Provide part-time support for day-to-day IT operations, including troubleshooting and resolving technical issues as they arise.

• Advise on IT-related matters and operational questions upon request, addressing potential issues proactively.

• Provide IT support for issues such as tool access, user roles, and system connectivity upon request.

• Manage and control access to company tools and services, ensuring permissions are granted and revoked appropriately upon request.

• Assist with tasks in Google Workspace upon request.

• Support the Google Workspace migration, including coordination and communication with an external agency managing the process.

• Provide guidance and hands-on help with Google Cloud-related matters.

• Remotely configure and prepare company laptops, ensuring the installation of required software, Kandji (or similar MDM solution), remote access capabilities, and security compliance. 

• Help implement and maintain IT security protocols.

• Advise on the efficient use of systems and resources.

• Make data-informed decisions and define relevant metrics to evaluate progress on operational initiatives; provide monthly IT reports upon request.

• Streamline and improve IT-related processes for onboarding and offboarding.

• Maintain and optimize documentation and workflows for managing technical tool data and system usage.

• Offer expert input on improving internal systems, IT workflows, and best practices to ensure operational efficiency and scalability.

Qualifications

• At least 1 year of experience in IT administration or a similar role.

• Experience with Google Workspace administration and management.

• Knowledge of identity management systems, including SSO, SAML, and OIDC.

• Experience with containerization technologies.

• Familiarity with DevOps principles and practices.

• Experience with user provisioning and automation.

• Knowledge of remote work security best practices.

• Experience deploying and managing open-source software solutions.

• Willingness to learn new technologies and systems.

Nice to have

• Experience with user provisioning automation from Google Workspace to other services.

• Advanced knowledge of identity federation technologies.

• Experience with cloud infrastructure management.

• Documentation and process improvement skills.

Location

Ruby Labs operates within the CET (Central European Time) zone. Applicants from any country are welcome to apply for the position as long as they are located within approximately ± 4 hours of CET. This ensures optimal collaboration and communication during working hours.

Benefits

Discover the perks of being part of our vibrant team! We offer:

• Remote Work Environment: Embrace the freedom to work from anywhere, anytime, promoting a healthy work-life balance.

• Unlimited PTO: Enjoy unlimited paid time off to recharge and prioritize your well-being, without counting days.

• Paid National Holidays: Celebrate and relax on national holidays with paid time off to unwind and recharge.

• Flexible Independent Contractor Agreement: Unlock the benefits of flexibility, autonomy, and entrepreneurial opportunities. Benefit from tax advantages, networking opportunities, reduced employment obligations, and the freedom to work from anywhere. Read more about it here: https://docs.google.com/document/d/1dHF4ctKlez75whdn-ybUwP5d5Wr0BdwVrorrm_fM40Q/preview

Be part of our fast-growing team and seize this excellent opportunity for personal and professional growth!

Interview Process

After submitting your application, we conduct a thorough review which typically takes 3 to 5 days, but may occasionally take longer due to the volume of applications received. If we see a potential fit, we proceed with the following steps:

• Recruiter Screening (40 minutes)

• Technical Interview (90 minutes)

• Final Interview (60 minutes)

Life at Ruby Labs

At Ruby Labs, we are more than a team; we're a community united in pushing the boundaries of technology and innovation. Our combined passion fuels our ambition for excellence, driving impact that resonates around the globe.

We are an equal-opportunity employer and celebrate diversity, recognizing that a diversity of thought and backgrounds builds stronger teams. We approach diversity and inclusion seriously and thoughtfully. We do not discriminate based on race, ethnicity, religion, color, place of birth, sex, gender identity or expression, sexual orientation, age, marital status, military service status, or disability status. Join us and be part of a company that is crafting the future of technology across multiple industries.

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