Maintenance Dispatch Coordinator

About Vorto

Vorto is on a mission to increase sustainability and create more jobs by making supply chains more efficient across the entire value chain. Through powerful AI technology, Vorto's autonomous supply chain platform seeks to reduce carbon emissions caused by supply chain transportation, improve the lives of approximately 3.5 million truck drivers and create more jobs across all players in B2B transactions. We operate in a very fast-paced and nimble environment that is highly focused on a team-first, accomplishment-oriented culture that is passionate about the organization's success. Our products have been developed by a world-class engineering team that simplifies complex business problems to a degree where adoption is effortless. We encourage you to visit our careers page and read this blog post to learn more about our culture.

About the Role

We are looking for a Maintenance Dispatch Coordinator to help us bring AI to supply chains in the world’s largest companies. You will play a key role in receiving, reviewing, and processing maintenance requests for our equipment fleet. This position will be responsible for coordinating repairs with external vendors, assessing costs, and prioritizing maintenance tasks based on urgency and impact on operations.
Essential Duties and Responsibilities:

• Receive and review maintenance requests submitted by internal stakeholders or external partners.
• Determine if maintenance requests are potential damage claims resulting from incidents involving carriers, facilities, or unknown third parties.
• Coordinate closely with the Non-Energy HSE Manager to conduct investigations for damage claims and incidents.
• Utilize the preferred vendor list to identify repair vendors in the market and facilitate the selection of appropriate vendors for repairs.
• Assess repair costs and prioritize maintenance tasks based on urgency and operational impact.
• Determine if maintenance requests can wait and are not a priority, avoiding unnecessary dispatch of costly roadside services.
• Other duties and responsibilities as assigned.

Compensation: $60k-$74k

Requirements

• High school diploma or equivalent; additional education or certification in logistics, supply chain management, or related field is preferred.
• Previous experience in a dispatch, coordination, or administrative role, preferably in a maintenance or logistics environment.
• Strong organizational and multitasking skills, with the ability to prioritize tasks effectively in a fast-paced environment.
• Excellent communication and interpersonal skills, with the ability to interact professionally with internal and external stakeholders.
• Attention to detail and accuracy in processing maintenance requests and coordinating repairs.
• Ability to work independently and make decisions while adhering to company policies and procedures.

Benefits

At Vorto we are committed to developing our employees and providing them exciting opportunities to grow and prosper in their careers.

We offer a competitive benefits package as well as numerous additional perks, including:

• Competitive compensation package
• Paid Time Off and Holidays
• Health, Dental and Vision Insurance
• 401(k) retirement plan with company match
• Flex and Health Savings Plans
• Company-paid life and short-term disability insurance
• Company-paid parking or RTD pass
• Voluntary income protection benefits including Life, AD&D, Critical Illness, Hospital Indemnity, and Accident Protection Insurance
• Tuition Assistance
• Employee Assistance Program (EAP)
• Free or discounted legal program
• Product & Services Discount Program
• Modern office space in downtown Denver with daily coffee, tea, drinks & snacks
• We supply the industry's best hardware and productivity software.

Vorto is an Equal Opportunity Employer.

The Maintenance Dispatch Coordinator position will remain open until a qualified candidate is hired.

Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned.