Media Operations Technician

Company Description
We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our theme parks and consumer experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, MSNBC, CNBC, NBC Sports, Telemundo, NBC Local Stations, Bravo, USA Network, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through Universal Filmed Entertainment Group and Universal Studio Group, and have world-renowned theme parks and attractions through Universal Destinations & Experiences. NBCUniversal is a subsidiary of Comcast Corporation.
Here you can be your authentic self. As a company uniquely positioned to educate, entertain and empower through our platforms, Comcast NBCUniversal stands for including everyone. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Responsibility work, is informed by our employees, audiences, park guests and the communities in which we live. We strive to foster a diverse, equitable and inclusive culture where our employees feel supported, embraced and heard. Together, we'll continue to create and deliver content that reflects the current and ever-changing face of the world.
Job Description
Work with a highly motivated team of individuals who are responsible for the fulfillment of media content to NBCUniversal's distribution outlets, including its cable networks, owned television stations and online destinations. A QC Technician must perform quality control of content for NBCU Studio distribution using several technical processes & technologies including, but not limited to, Audio/Video QC, subtitle QC, audio language recognition, order prioritization, cross team communication and troubleshooting.
Responsibilities

• Perform quality control of all digital media for Studio Fulfillment distribution.
• QC all content for distribution - Ensure technical specifications for all encoded and transcoded files including foreign languages with the expectation of making zero errors or defects.
• QC and segmentation off all content being stored into NBCU's serving library.
• Learn and perform all media prep processes in the Media Operations Center & any additional processes that are created in the future.
• Provide delivery support of digital media to internal departments, studio needs and external partnerships
• Troubleshoot basic problems and issues in the media prep workflow following escalation procedure and maintaining client communication.
• Occasionally provide documentation regarding workflow Standard Operating Procedures.
• Additional duties as needed and assigned by Supervisor(s).

Qualifications

• Minimum 1 year of experience in a production, post production, broadcast, or communications environment
• Minimum 2 years of experience in a job or school related activity using computers and software applications including MS outlook, MS Word, & MS Excel.
• Knowledge of various media formats/VTRs (Digibeta, HDcam, XDcam), file types (QT, WMV, MXF, DNX, DV, etc) and video standards (NTSC, PAL)
• Basic understanding of digital video/audio including compression codecs, file systems, file transfer applications and Content Distribution
• Must be willing to work Centennial, CO.
• Must have unrestricted employment authorization to work in the United States.
• Must have flexibility with work schedule; must be able to work late hours, weekends, holidays and occasional special events when needed for this 24/7 operation

Desired Characteristics

• Bachelors or 2 year degree in Communications or Media
• Experience in international broadcast operations or media especially in a quality control capacity.
• A team player, who is always respectful, follows rules and policy, has good communication skills, and maintains a positive attitude.
• A punctual, hardworking, disciplined, and dependable individual
• Experience in a fast paced, quick turn and/or live broadcast environment.
• Fluency or intermediate understanding of other languages
• Understanding of international files standards & frame rates
• 2+ years of experience in the multi-channel broadcast facility doing content-prep and quality-control work
• Professional experience with SD & HD tape decks and/or file formats and specifications.
• Intermediate understanding of audio and video signal flow (waveform monitors, vector scopes, patch bay and routing systems)
• Prior experience using Media Asset Management (MAM) and centralized workflow software.

Hybrid: This position has been designated as hybrid, generally contributing from the office a minimum of three days per week.
This position is eligible for company sponsored benefits, including medical, dental and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks. Learn more about the benefits offered by NBCUniversal by visiting the Benefits page of the Careers website. Salary range: $40,000 - $55,000
We are accepting applications for this position on an ongoing basis.
Additional Information
NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law. NBCUniversal will consider for employment qualified applicants with criminal histories in a manner consistent with relevant legal requirements, including the City of Los Angeles Fair Chance Initiative For Hiring Ordinance, where applicable.
If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access nbcunicareers.com as a result of your disability. You can request reasonable accommodations by emailing [email protected].