SSD Failure Analysis Engineer

Our vision is to transform how the world uses information to enrich life for all.

Micron Technology is a world leader in innovating memory and storage solutions that accelerate the transformation of information into intelligence, inspiring the world to learn, communicate and advance faster than ever.

The QRA SSD team looks at failure analysis for all customer returned products looking to provide quick solutions. Micron Quality team is committed to achieving total quality excellence, building Micron's three quality foundation of customer focused quality, continuous internal quality improvements and igniting a passion for quality. Our vision is making Micron's first choice for quality.

As a QRA SSD RMA (Returned Material Authorization) Engineer at Micron Technology, Inc., you will be responsible for performing formal FA (Failure Analysis) of customer returned materials from data center products. You will work with a team of technical engineers and technicians, focusing on SSD product quality and warranty process. You will summarize analysis at the electrical and physical level identifying root cause and collaborate with product engineering, Business teams and customer facing teams, you will involve in resolving customers escalation and provide the problem-solving team with FA results and/or recommendation for FA plan. You will also be required to administrate the communication of results to functional areas and sustain knowledge of drive characteristics. In addition, you will also serve as an SSD interface for external customer facing team providing data analysis and consultation when necessary.

Responsibilities :

• Perform Electrical & Mechanical Verification FA on SSD Customer Returns
• Provide FA Reports to External Customers
• Manage Escalations Communication of RMA cases to Internal Teams
• Maintain & Develop Knowledge of FA Capabilities

Minimum Qualifications:

• Masters or Bachelors Degree in Electrical, Computer, or Systems Engineering or related field of study
• A good understanding of NAND flash memory function and SSD storage and architecture

Preferred Qualifications:

• Internship experience related to SSD debugging
• Computer hardware knowledge (PCIE, SATA, Bus Tracer) will be advantageous
• Self-motivated with a strong work ethic
• Ability to work flexible hours
• Excellent time and project management skills
• Good oral & written communication skills

The US base salary range that Micron Technology estimates it could pay for this full-time position is:

$67,500.00 - $131,500.00

Our salary ranges are determined by role, level, and location.  The range displayed on each job posting reflects the minimum and maximum target for new hire salaries of the position across all US locations.  Within the range, individual pay is determined by work location and additional job-related factors, including knowledge, skills, experience, tenure and relevant education or training.  The pay scale is subject to change depending on business needs.  Your recruiter can share more about the specific salary range for your preferred location during the hiring process. Additional compensation may include benefits, discretionary bonuses and equity.

As a world leader in the semiconductor industry, Micron is dedicated to your personal wellbeing and professional growth. Micron benefits are designed to help you stay well, provide peace of mind and help you prepare for the future.  We offer a choice of medical, dental and vision plans in all locations enabling team members to select the plans that best meet their family healthcare needs and budget.  Micron also provides benefit programs that help protect your income if you are unable to work due to illness or injury, and paid family leave.  Additionally, Micron benefits include a robust paid time-off program and paid holidays.  For additional information regarding the Benefit programs available, please see the Benefits Guide posted on micron.com/careers/benefits.

Micron is proud to be an equal opportunity workplace and is an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, citizenship status, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

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To learn more about Micron, please visit micron.com/careers

US Sites Only: To request assistance with the application process and/or for reasonable accommodations, please contact Micron’s People Organization at  [email protected] or 1-800-336-8918 (select option #3)

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.