Technical Sales Manager (Pre-Sales Systems Engineer), SD-WAN, MSP/MSSP

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Who We Are

We take our mission of protecting the digital way of life seriously. We are relentless in protecting our customers and we believe that the unique ideas of every member of our team contributes to our collective success. Our values were crowdsourced by employees and are brought to life through each of us everyday - from disruptive innovation and collaboration, to execution. From showing up for each other with integrity to creating an environment where we all feel included.  

As a member of our team, you will be shaping the future of cybersecurity. We work fast, value ongoing learning, and we respect each employee as a unique individual. Knowing we all have different needs, our development and personal wellbeing programs are designed to give you choice in how you are supported. This includes our FLEXBenefits wellbeing spending account with over 1,000 eligible items selected by employees, our mental and financial health resources, and our personalized learning opportunities - just to name a few! 

Job Description

Your Career

As a Technical Sales Manager for SD-WAN, you will work with your sales partners to establish strong relationships with one or more target Managed Service Providers (MSPs) and partners, helping them to offer Palo Alto Networks’ products (specifically the Prisma SD-WAN/Prisma SASE) to their customers, along with other products in our platform portfolio. Our TSM’s bring a deep technical understanding of  networking, routing and cybersecurity products, integrations and critical cyber threats facing our customers’  environments. You will build trust with our customers and teams, and help them build environments where our end customers feel (and are) secure. Based on learnings from your customer base, you will provide valuable feedback and input to our product management teams on new feature requests and product improvements. 

Your Impact 

• Establish yourself as a trusted advisor to product and engineering teams of the partners and customers, working with your Sales Account Manager and the MSP/MSSP partners that you are associated with, to execute and manage Sales strategies
• Architect and propose validated solutions for partners to provide SD-WAN and a full SASE offerings to their customers as a managed service
• Identify and document specific problems with prospective and current customers which can be solved through the deployment of integrated solutions
• Work closely with theater sales leadership to support sales in a strategic and tactical manner
• Coordinate with other MSP & Ecosystem teams to help develop and nurture partners in whatever they need help with, to drive business
• Ensure ongoing partner & end customer happiness, support and adoption
• Pursue continuous self-improvement and learning to maintain technical leadership of  applicable technologies (SD-WAN, SASE, data center, SDN, public cloud, security, networking, etc.)
• Understand and effectively differentiate against our top competitors
• Act as the technical advocate for the MSP for any issues that require technical assistance and follow up with the MSP and the end-customer as needed through resolution
• Demonstrate excellent verbal and written communication and presentation skills to manage interactions with customers, partners and other important parties

Qualifications

Your Experience

• 8+ years of work experience, ideally with relevant experience in technical Sales Engineering roles within the cybersecurity and/or networking fields
• 5+ years experience working at or supporting an MSP in SD-WAN/SASE technologies preferred
• Advanced experience with SD-WAN architectures in how MSPs and MSSPs operate and deliver SD-WAN solutions
• Additional technical capabilities to include from the following
  • WAN technologies - MPLS, MetroE, Leased Lines, Broadband
  • Tunneling protocols - SSL/TLS, IPSec, GRE, DMVPN
  • IP Routing - BGP, OSPF, Static, Network Address Translation
  • Virtualization technologies - ESX, KVM, Xen, Microsoft preferred
  • Network security capabilities - IPS/IDS, Zone-Based Firewalls, Sandboxing, CASB, DLP, Zero Trust concepts
• Agility to work within small creative teams as well as cross-functional teams 
• Bachelors degree or higher or equivalent military experience preferred
• Ability to travel up to 50% as needed

Additional Information

The Team

SASE technologies have taken center stage and Palo Alto Networks has made significant investments in best-in-class capabilities to serve our customers’ needs and win against the competition.  We’ve received validation from customers and analysts that our approach is visionary and compelling. 

Compensation Disclosure

The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/commissioned roles) is expected to be between $198000/yr - $273000/yr. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.

Our Commitment

We’re problem solvers that take risks and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at  [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship?: Yes