The Senior Accountant will manage key processes during month-end close, ensuring accuracy in financial statements, and will investigate account fluctuations while providing insights to Finance Leadership. This role involves collaboration with other teams, preparing accurate audit support documents, and streamlining reporting processes.

As a Quality Assurance Analyst at Hotel Engine, you will play a crucial role in elevating customer service standards and driving improvement in operational processes. Your responsibilities include evaluating customer interactions, identifying areas for improvement, offering coaching and training, and analyzing data to enhance member support processes.