Search the 52 jobs at RingCentral

Join RingCentral as a Senior Project Manager in the Global Enterprise Resolution Office, responsible for delivering world-class problem resolution and communication experiences for strategic customers. Manage projects, guide customers through RingCentral services, champion service experience, liaise between internal teams, and drive cross-functional alignment.

Enterprise Account Executive role at RingCentral responsible for driving new revenue through customer acquisition in designated territory and named accounts. Requires 6+ years of technology solution-based selling experience, specifically in SaaS, Unified Communications, Cloud applications, VoIP, and telephony. Must have experience selling into the Financial Services industry and a proven sales record of exceeding quota.

Lead the renewals process to preserve and improve customer contracts, engage with key decision makers, negotiate contracts, identify upsell opportunities, communicate risk, collect customer feedback, and drive continuous improvement. Must have 8+ years of experience in Quota Carrying roles in a SaaS organization and a Bachelor's degree or equivalent experience.

Drive new revenue through customer acquisition in designated territories and named accounts. Manage complex sales cycles and negotiate agreements based on value-based selling. Partner with regional VAR's to identify and deliver new customers. Own strategy for funnel, pipeline, and forecasting. Experience in technology solution-based selling and healthcare vertical preferred.

Seeking an experienced Employee Relations Business Partner to manage all employee relations issues with strong communication and HR skills. Full-time hybrid position based in Denver, CO or Belmont, CA. Requires Bachelor's Degree and 5+ years of HR experience, knowledge of HR practices and laws, ability to build strong relationships, and excellent communication skills.

Oversee all aspects of the People Operations function, provide HR leadership, identify areas for improvement, lead a team, and ensure legal compliance and reporting. Requires 10+ years of progressive HR experience in a fast-paced environment, strong organizational and project management skills, knowledge of HRIS systems and U.S. labor law, and effective communication abilities.

Seeking a collaborative Tier 3 Support Senior Manager to lead a team in delivering best-in-class support for Contact Center product. Responsibilities include overseeing support engineers, resolving escalated technical issues, collaborating with teams, setting performance goals, and driving customer satisfaction. Requires experience in strategic leadership, relationship building, resolution ownership, upskilling lower tiers, KPI development, and value delivery at Tier 3 level.

As a Workplace Coordinator at RingCentral, you will play a pivotal role in ensuring the office environment is conducive to productivity, comfort, and safety. Responsibilities include vendor management, facilities maintenance, office coordination, and providing support to the Workplace Manager and local team.

Seeking Enterprise Account Executive to join Contact Center Practice, prospect for new accounts, up-sell existing engagements, educate sales team, and drive new revenue through customer acquisition. Must have 5-10 years of b2b sales experience and strong interpersonal skills.

RingCentral is looking for Account Executives to join the Small Business Sales Team, focusing on small-to-medium-sized businesses. The role requires 2-5 years of solution-based selling experience, B2B background, complex selling skills, and proficiency in Salesforce. Desired qualifications include 3+ years of technology solution-based selling, virtual presentation skills, and success in acquiring small to medium-sized businesses. The company offers comprehensive benefits and a vibrant work culture.

The Renewals Manager at RingCentral is responsible for driving and leading the renewals process, negotiating contracts, identifying upsell opportunities, and ensuring customer success through feedback and product improvement. Desired qualifications include 3+ years of Quota Carrying experience, negotiation skills, and a Bachelor's degree.

The Professional Services Lead at RingCentral plays a key role in developing team members, improving processes, and delivering an excellent customer experience in the Contact Center domain. Responsibilities include mentoring team members, managing customer escalations, creating documentation, and contributing to team culture alignment with RingCentral's core values.

As a Security Engineer, Vulnerability Management at RingCentral, responsibilities include performing vulnerability scans, monitoring and tracking remediation, developing automation, and participating in audits and incident response. Additional duties involve log review, enhancing monitoring capabilities, maintaining security products, and participating in external assessments. Required skills include experience with vulnerability scanning tools, endpoint and network security, enterprise security tools, AWS environments, and compliance standards.

The Security Engineer, Vulnerability Management at RingCentral is responsible for performing vulnerability scans, monitoring, triaging, and tracking remediation of vulnerabilities, and developing automation for these tasks. This role involves maintaining vulnerability management processes and participating in audits of information security programs.

As the FedRAMP Continuous Monitoring Professional at RingCentral, the primary responsibilities include completing activities to maintain and update FedRAMP Continuous Monitoring documentation, coordinating with departments, tracking solution efforts, advising leadership, and conducting continuous monitoring activities to assess security controls.

As a FedRAMP Continuous Monitoring Analyst at RingCentral, responsibilities include maintaining and updating FedRAMP documentation, coordinating with departments, tracking solution efforts, attending meetings, assisting with security assessments, and ensuring FedRAMP compliance. The role requires knowledge of vulnerability management, NIST Standards, and strong analytical and communication skills. This position can be fully remote or a hybrid role.

As a SecOps Infrastructure Engineer at RingCentral, responsibilities include maintaining and configuring security devices, responding to security team requests, working with product and networking teams, and ensuring product traffic security. This role can be remote or based in Denver CO, Dallas TX, or Belmont CA offices.

Manage and expand RingCentral's premier installed customer accounts, upsell products/services, provide excellent customer service, and drive communication messages.

The Director, FedRAMP Technical Program Manager at RingCentral is responsible for coordinating efforts to obtain and maintain FedRAMP certification. This role involves interfacing with stakeholders, managing and facilitating the FedRAMP program, providing technical leadership, and collaborating with cross-functional teams. The Director will also act as a core member of the Incident Response and disaster recovery teams, track deliverables, brief leadership on project status, and resolve project blockers. Strong communication, problem-solving, and leadership skills are required.

Work on escalations, existing workload, projects, and provide training to the ASE Team. Act as an unofficial TAM for escalated accounts, conduct case reviews, and assist with outages. Mentor ASEs, attend meetings, and continuously learn to troubleshoot effectively. Bachelor's degree required with 1-3 years of relevant experience. Certifications in CompTIA Net+ and SIP School desired.