As a Banking CX Agent, you will assist customers with inquiries about banking products, troubleshoot issues, and provide exceptional service, playing a key role in enhancing customer experience.

The Advanced Services Representative at Robinhood is responsible for delivering exceptional customer service, particularly in resolving complex issues related to options trading and margin. This role involves empowering customers and influencing product improvements based on user feedback.

As a Transaction Monitoring Associate, you'll analyze customer transactions to identify suspicious activities and ensure compliance with AML regulations.

The Senior Product Designer will lead complex design projects, collaborating with cross-functional teams to craft innovative solutions, focusing on impactful consumer-facing products within the Brokerage team.

The Staff Product Designer will lead the design strategy for crypto features, collaborate with teams to simplify complex systems, and create inclusive user experiences while mentoring others in the design team.

The Senior Content Designer will collaborate with teams to enhance user experiences, develop content frameworks, and ensure high-quality product content.

The Finance & Strategy Manager will oversee revenue management for the Credit Card team, coordinate financial modeling, and support strategic decision-making through analyses and reporting.

The Senior Treasury Analyst will manage cash flow forecasting, implement a Treasury Management System, oversee cash position, and support M&A activities.

The Call Center Operations Performance Analyst will analyze various data sources to improve operational efficiency, customer experience, and develop performance metrics, working closely with vendor management and call center teams.

In this entry-level role, you'll support customers through chat, email, and phone, driving satisfaction while learning about financial services and completing licensing requirements.

Analyze and forecast contact center capacity, lead forecasting meetings, and mentor team members to optimize workforce management.

The Director of Corporate Development will lead M&A initiatives, manage transactions, and build relationships to support strategic acquisitions and investments.

Lead the Customer Protection team managing fraud investigations. Oversee procedures, mentor investigators, and implement improvements while collaborating with various departments to enhance fraud prevention efforts.

As a Product Manager for the Credit Card team, you will lead cross-functional teams to develop innovative credit card products and ensure high-quality delivery, while shaping product vision and strategy to meet customer needs.

As a Platinum Desk Representative, you will provide exceptional customer service by resolving complex issues and proactively engaging with high-value customers. Your role will require strong communication and analytical skills to enhance customer satisfaction and loyalty.

As a Disputes Investigator, you will resolve customer dispute issues, assist with inquiries about fraud, and ensure compliance with regulations while collaborating with teams.

As a Senior Fraud Investigations Escalation Specialist, review flagged accounts for fraud, conduct customer interviews, handle escalations, and identify emerging fraud trends.

As a Business Development Specialist, you'll identify and cultivate business opportunities, engage customers, and ensure a seamless onboarding experience while complying with regulatory standards.

Lead HR compliance programs, manage audits, ensure alignment with regulatory standards, and collaborate cross-functionally to enhance practices.

The AML Compliance Senior Lead will guide teams on AML requirements, enhance oversight of financial crimes, and drive compliance initiatives while improving processes within Robinhood's AML program.