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Top Technical Support Engineer Jobs in Denver & Boulder, CO
As a Technical Support Engineer, you will troubleshoot the Dynatrace platform for clients across various technical environments. You will provide application support, work with SaaS technologies, and develop complex Python applications, while engaging in continuous learning and product improvement discussions.
As a Technical Support Engineer, you will respond to client inquiries, troubleshoot integration issues, and create documentation. You will collaborate within a diverse team to enhance customer satisfaction, utilize your programming and infrastructure knowledge, and contribute to a startup-like work environment.
As a Senior Technical Support Engineer, you will lead the support team, triage customer issues, conduct root cause analysis, and mentor team members. Your role includes creating documentation, educating customers, and collaborating with engineering to resolve complex issues while participating in on-call rotations.
As a Technical Support Engineer, you will assist customers by addressing their inquiries and troubleshooting complex technical issues related to Flatfile APIs and SDK. You'll create reusable code examples, document solutions, and provide mentorship while collaborating closely with engineering and customer success teams.
The Palo Alto Technical Support Engineer provides post-sales technical support, manages support cases, conducts troubleshooting, and collaborates with engineering teams. Responsibilities include fault isolation, root cause analysis, and offering best practice guidance to clients.
As a Technical Support Engineer, you will assist clients with their requests, reproduce issues with the Datadog platform, and create documentation. You will need to engage with customers to understand their problems and provide solutions, all within a dynamic, collaborative team environment.
The Technical Support Engineer 2 at Datadog engages with customers through various channels to resolve technical issues. They reproduce technical problems, train in Datadog products, and collaborate with internal teams based on client feedback. This role also involves leading demos and participating in ongoing education for clients.
Providing technical support to customers through various channels, reproducing technical issues, and participating in product discussions. Training as a knowledgeable specialist in Datadog's products while collaborating with clients to enhance their experience with the platform.
As a Technical Support Engineer at Pax8, you will provide technical assistance to partners, manage daily cases, resolve technical issues, and create product documentation. You will work with multiple communication channels and collaborate with vendors to enhance product knowledge relevant to your team.
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