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Top Operations Analyst Jobs in Denver & Boulder, CO
As an Order Operations Analyst, you will review submitted opportunities, coordinate with internal departments to resolve discrepancies, facilitate signature requests, provide training and support for the sales process, suggest process improvements, and ensure timely completion of tasks affecting customer billing and access to services.
The Credit & Identity Fraud Operations Analyst will track and report on performance data related to customer onboarding processes, focusing on credit and fraud. Responsibilities include identifying trends, improving reporting processes, and collaborating with teams across the company to enhance operational efficiency.
As a Wireless Skills Strategy and Insights Operations Analyst at DISH, you will support customer experience operations by enhancing agent experiences, developing training materials based on data analysis, and driving process improvements. Your role involves collaboration across departments and prioritization of strategic objectives to ensure world-class service delivery.
The Payment Operations Analyst III is responsible for analyzing payment performance and customer experience, implementing enhancements, identifying inefficiencies, and influencing cross-functional teams. This role involves building audit plans for payment processing, supporting projects, and serving as a subject matter expert for internal and external partners.
The Mission Operations Analyst supports mission planning and execution activities, executes telemetry data trending, develops analytical tools, performs real-time operations tasks, and improves operational processes. This role involves active participation in exercise and rehearsal scenarios to ensure mission readiness.
The Business Operations Analyst will monitor Sling TV functions, manage incidents, analyze dashboards, and collaborate with stakeholders to improve the customer experience. The role involves problem-solving, maintaining SOPs, and communicating effectively during high-pressure situations.
The Technical Operations Analyst will analyze customer feedback, identify and quantify technical issues on Sling TV's web and commerce platforms, coordinate with various departments for fixes, and generate reports using analytical tools. They will also facilitate meetings to prioritize fixes.
The Business Operations Analyst II role involves performing business analysis, enhancing process improvements, and providing analytical insights across business units. Responsibilities include estimating work completion times, developing business cases, monitoring performance initiatives, and presenting data-driven recommendations to leadership. This position emphasizes collaboration with stakeholders and driving automation efforts to improve operational efficiency.
Featured Jobs
The Senior Business Operations Analyst will support various teams by developing performance reporting tools and analyzing data using SQL. Responsibilities include managing KPI reports, ensuring timely data distribution, conducting ad-hoc analyses, and creating interactive dashboards using Tableau.
The Senior Business Operations Analyst will lead user story mapping and work with stakeholders to document functional requirements. This role involves transforming business requirements into user-focused stories, defining goals, and mapping end-to-end user experiences. The analyst will collaborate with product and UX teams, maintain requirement artifacts, and facilitate sessions to align with strategic goals.
As a Wireless Tech Skills Strategist III, you'll lead initiatives to enhance customer experience for Boost Mobile by developing projects, creating training materials, and collaborating with frontline teams. You'll ensure agents have necessary resources and support strategic change initiatives across departments while managing evolving priorities.
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