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Top Operations Analyst Jobs in Denver & Boulder, CO
The Network Operations Analyst II supports data and business analysis for Network Operations, utilizing tools to optimize network performance, create reports, and present data insights. Responsibilities include conducting statistical analyses, managing project specifications, and contributing to multiple projects within a team environment.
As an Operations Analyst II for Shared Services, you will support field escalations and enhance product launches. Duties include analyzing data for trends, collaborating with teams to document processes, and ensuring compliance with operational regulations, all while focusing on customer satisfaction and retail partner support.
The Senior Real Estate Operations Analyst enhances the Real Estate team's effectiveness by refining analytical processes, ensuring cross-department collaboration, and managing lease data. Key tasks include data management, project coordination for real estate initiatives, and supporting policy standardizations across teams.
As a Business Operations Analyst, monitor Sling TV functions in real-time, resolve incidents, analyze dashboards, and collaborate with stakeholders to enhance customer experience and improve processes. Maintain SOPs and support communication during operational incidents.
The Technical Operations Analyst will analyze customer feedback, identify and quantify technical issues on Sling TV's web and commerce platforms, coordinate with various departments for fixes, and generate reports using analytical tools. They will also facilitate meetings to prioritize fixes.
The Mission Operations Analyst will support mission planning and execution, execute telemetry data monitoring, develop trending tools, and perform on-console tasks for anomaly investigations. The role involves participation in operational readiness exercises and improving operational processes.
The Credit & Identity Fraud Operations Analyst will track and report on performance data related to customer onboarding processes, focusing on credit and fraud. Responsibilities include identifying trends, improving reporting processes, and collaborating with teams across the company to enhance operational efficiency.
As a Wireless Skills Strategy and Insights Operations Analyst at DISH, you will support customer experience operations by enhancing agent experiences, developing training materials based on data analysis, and driving process improvements. Your role involves collaboration across departments and prioritization of strategic objectives to ensure world-class service delivery.
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The Senior Business Operations Analyst will support various teams by developing performance reporting tools and analyzing data using SQL. Responsibilities include managing KPI reports, ensuring timely data distribution, conducting ad-hoc analyses, and creating interactive dashboards using Tableau.
As a Senior Business Operations Analyst, you will support revenue growth and improve customer retention by managing data operations and optimizing technical processes. You will work with teams across the organization to ensure the integrity of operations such as billing and reporting, and conduct custom analyses to aid decision-making.
The Business Operations Analyst III will lead analysis efforts in payment performance and customer experience enhancements, implement new functions, evaluate business opportunities, and optimize the payment experience, while collaborating with cross-functional teams.
The Business Operations Analyst II will manage the agent ticketing system, providing insights to improve customer and agent experience. Responsibilities include defining ticket strategies, managing KPIs, implementing initiatives to reduce ticket rates, and collaborating with teams to achieve performance metrics.
The PBM Operations Analyst manages claims adjudication and data operations, ensuring eligibility and accumulator functions are accurately implemented. The role involves configuring benefits in the claims platform, conducting testing and monitoring, resolving inquiries, and maintaining documentation.
As a Wireless Tech Skills Strategist III, you'll lead initiatives to enhance customer experience for Boost Mobile by developing projects, creating training materials, and collaborating with frontline teams. You'll ensure agents have necessary resources and support strategic change initiatives across departments while managing evolving priorities.
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