Top Remote Customer Success Jobs in Denver & Boulder, CO
Assist users in utilizing the Accounts and Billing platform, escalate issues to relevant teams, enhance customer experience, collaborate cross-functionally, and contribute to strategic projects. Requires 4 years of technical support experience, proactive approach, excellent communication skills, and problem-solving abilities.
The CPX (Customer & Partner Experience) Enablement Manager is responsible for developing and deploying training strategies for Workiva's CPX employees to ensure maximum effectiveness. This role involves partnering with leaders to optimize employee onboarding and continuous learning.
As an Implementation Manager for deploying solutions to attain Zero Trust/SASE, responsible for onboarding new and existing customers, providing technical guidance, collaborating with different teams, and contributing to organizational success through knowledge-sharing activities.
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Client Success Manager/Senior Client Success Manager at VideoAmp, responsible for driving post-sale servicing and retention for TV Publishers, building strong client relationships, and providing customized strategies to achieve client goals. Passionate about solving customer challenges and maximizing client value for a high-growth AdTech organization.
The Premium Audit Specialist will support the premium audit team by reviewing vendor audits, handling audit disputes, examining insured information, and providing training programs on error trends and process improvements. Requires strong communication and interpersonal skills, attention to detail, customer focus, sense of urgency, curiosity, and accountability.
Strive Health is built for purpose — to transform a broken kidney care system. We are fundamentally changing the lives of people with kidney disease through early identification, engagement and comprehensive coordinated care. Strive’s model is driven by a high-touch care team that integrates with local providers and spans the entire care journey from chronic kidney disease thr...
Opportunity to work with the Americas (AMS) President and engage with strategic customers. Responsible for designing and executing the AMS Customer Engagement program, leading executive-level customer engagements, optimizing customer interactions, and developing key metrics. Objective is to deepen strategic customer relationships and contribute to overall growth strategy.
The Claims & Disputes Specialist at Hotel Engine is responsible for collaborating with suppliers and internal teams to resolve billing discrepancies, reconcile overcharges, investigate anomalies, communicate solutions, and ensure incidentals are billed correctly. The ideal candidate should have excellent communication skills, basic accounting knowledge, and experience with Excel, Wex, and Salesforce. They must be a quick learner, problem solver, and able to work efficiently while maintaining quality.
The Customer Development Manager IV is responsible for managing strategic ePay customer relationships, achieving payment portfolio growth, profitability, and revenue retention goals. Key responsibilities include developing strategic account plans, collaborating with partners to drive customer satisfaction, and supporting onboarding efforts for new suppliers. The role requires excellent communication skills, financial acumen, and the ability to work in a fast-paced environment. Travel up to 40% may be required, and remote work is possible.
Lead a highly skilled organization focused on providing excellent customer support. Set vision, strategy, and goals for the Customer Support team. Manage and mentor team members, analyze metrics, and oversee BPO relationship. Recruit diverse talent and collaborate on cross-functional projects.
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