As a Business Analyst for Cloud Telephony, you will translate technical requirements into functional ones and act as a liaison between business and technical teams for implementing solutions like NICE CXone, Genesys Cloud, or Amazon Connect. You will collaborate with Scrum teams, assist Product owners with priorities, and ensure clarity in requirements and designs.

The IT Risk Analyst will ensure compliance with SOX regulations through the development and implementation of IT General Controls. Responsibilities include conducting risk assessments, managing control documentation, assisting with audits, and fostering collaboration across departments to optimize SOX compliance.

As a Business Analyst II, you'll lead business analysis for complex accounting projects, collaborating with stakeholders to gather and document requirements, and guide other analysts. You'll also identify process improvements and ensure project alignment with objectives.